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Welcome to Crestron True Blue Support
Request a Callback for Technical Support
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Providing you with the best service and support in the industry has always been at the core of our business and our top priority. We want to assure you that, today, our ability to serve you and your customers is unchanged. Our True Blue teams worldwide are up an running remotely and ready to provide the same world-class level of service and support you've come to expect. We're responding to calls, emails, and chats. We're creating system designs and quotes, processing orders, and resolving any issues you may have. Whatever you need, we're here for you.
- Technical Support
- Customer Support
- Sales Support Services
- Shade Support
- Lighting Support
- Customer Finance
Crestron's True Blue Technical Support is standing by and at the ready to help with hardware and software troubleshooting, diagnostics, product questions, and all of your technical support needs. We are committed to delivering the world-class level of service and support that you have come to expect.
- Supports
- Hardware
- Software
- Firmware
- Diagnostics
Looking for specialized support? Browse Frequently Asked Questions
Flex Care Hotline
855.362.6464
Flex Support
888.273.7876 (Option 1, then Option 2)
flexsupport@crestron.com
Crestron Home Support
888.273.7876 (Option 1, then Option 3)
Available: Monday - Friday 8:45AM - 8:30PM EST
Emergency Support Available 24/7
Our Customer Support team is committed to providing you with an exceptional experience because nothing is more important to us than our customers. Whether you need assistance with orders, returns, status, availability, pricing or product information, our experienced team is just a call or click away and ready to help.
- Supports
- Hardware
- Software
- Firmware
- Diagnostics
Looking for specialized support? Browse Frequently Asked Questions
Specialized Customer Support
Available: Monday - Friday 8:30am - 6:30pm EST
Crestron is committed to making your projects as fast and simple as possible with the best sales support in the industry. We are standing by to provide FREE expert assistance with technical questions, system design, and proposals for integrated Crestron solutions. Expert Design assistance is always just a call or click away; Crestron Sales Support Services is always ready to assist our customers with all of their Crestron design related needs.
- Supports
- Hardware
- Software
- Firmware
- Diagnostics
Looking for specialized support? Browse Frequently Asked Questions
Specialized Sales Support Services
Available: Monday - Friday 8:30AM - 5:30PM EST
Our Shade Support team is committed to providing you with an exceptional experience because nothing is more important to us than our customers. Whether you need technical assistance, system design, proposals or questions regarding orders, returns, status, availability, pricing or product information, our experienced team is just a call or click away and ready to help.
- Supports
- Hardware
- Software
- Firmware
- Diagnostics
Looking for specialized support? Browse Frequently Asked Questions
Specialized Shades Support Services
Available: Monday - Friday 8:30AM - 6:30PM EST
Our Lighting Support team is committed to providing you with an exceptional experience because nothing is more important to us than our customers. Whether you need technical assistance, system design, proposals or questions regarding orders, returns, status, availability, pricing or product information, our experienced team is just a call or click away and ready to help.
- Supports
- Hardware
- Software
- Firmware
- Diagnostics
Looking for specialized support? Browse Frequently Asked Questions
Specialized Lighting Support Services
Available: Monday - Friday 8:30AM - 8:30PM EST
Our Customer Finance team is committed to providing you with an exceptional experience because nothing is more important to us than our customers. Whether you have questions regarding invoices, payment information or account statements, our experienced team is just a call or click away and ready to help.
- Supports
- Hardware
- Software
- Firmware
- Diagnostics
Looking for specialized support? Browse Frequently Asked Questions
Specialized Customer Finance Support Services
Available: Monday - Friday 8:30AM - 5:30PM EST
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Quickly find the answers and resources you need for all things Crestron. Ask questions, manage previously asked questions, access FAQs, and more.
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Technical Support FAQ
Customer Support FAQ
Sales Support Services FAQ
How do I wire for shades?
Crestron recommends using Crestron wire (CRESNET-NP, CRESNET-P, or CRESNET-HP-NP) for all Crestron shading products.
Sales Support Services FAQ
Shades Support FAQ
Lighting Support FAQ
Customer Finance FAQ
Customer Finance FAQ
Customer Finance FAQ
Customer Support FAQ
Customer Support FAQ
Source: https://www.crestron.com/support
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